YOUR DATA, YOUR RIGHTS
Privacy Policy
Last updated: June 2025
At Dharika, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website or place an order with us.
Information We Collect
We collect information when you:
- Place an order: Name, email address, phone number, billing and shipping address.
- Create an account: Email address and password.
- Contact us: Any information you share via our contact form or email.
- Browse our website: IP address, browser type, pages visited and session duration.
We do not store your payment card details. All payments are processed securely by our payment gateway partners.
How We Use Your Information
- To process and fulfil your orders.
- To send order confirmations, invoices and shipping updates.
- To respond to your queries and provide customer support.
- To send promotional emails and offers — only if you have opted in.
- To improve our website, products and customer experience.
- To comply with applicable laws and regulations.
Sharing Your Information
We do not sell, rent or trade your personal information to third parties. We may share your data with trusted service providers such as shipping partners, payment gateways and email tools (only with your consent). All partners are bound by strict data protection agreements.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the website.
Your Rights
You have the right to access, correct or request deletion of your personal data, and to opt out of marketing communications at any time. To exercise any of these rights, email us at hello@dharika.in.
Data Security
We use industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the internet is 100% secure.
Contact Us
For any privacy-related questions, please reach out to us at hello@dharika.in. We will respond within 2 business days.
