Contact information
Dharika is committed to being transparent and accessible to our customers. Below are our official contact details for all order, product, and policy-related queries.
Business Name
Dharika
For all order support, returns, exchanges, cancellations, and general queries: dharika.co@gmail.com
Phone / WhatsApp
83968 67789
Response Time
We aim to respond to all email and WhatsApp queries within 24–48 hours. For time-sensitive issues such as damaged or defective items, please refer to the timelines specified in our Return & Exchange Policy.
Customer Support Hours
Monday – Saturday, 10:00 AM – 6:00 PM IST. Queries received outside these hours will be addressed on the next business day.
Registered Operations
Dharika operates as an online-only ethnic wear brand serving customers across India. All garments are made to order; please refer to our Terms of Service and Return & Exchange Policy for details on how orders are processed.
Grievance & Escalation
If you are not satisfied with the resolution provided by our support team, you may escalate your concern by replying to the same email thread marked "Escalation" and our team will review it within 3–5 business days.
